Quality Reliance is a specialist management consultancy & training company whose purpose is to help business owners and managers implement ISO and other Management Systems in their companies and business.
The company aims to increase its employment strength and support it with an increase in overall company sales and revenue. At the same time, it is the policy of the company to attend to customer complaints and feedbacks and to continuously improve our systems to provide satisfaction to our customers.
All personnel within the company are responsible for the quality of their work. The company provides training and has established systems to assist all personnel to achieve the standards required. While we endeavor to produce work and offer a service that we can be proud of, we have to recognize that we don’t always achieve our own standards. When a customer complains, we are committed to investigating the complaint and will do our best to put right all justified complaints.
This level of quality is achieved through adoption of a system of procedures that reflect the competences of the Company to existing customers, potential customers and independent auditing authorities.
Achievement of this policy involves all staff, who are individually responsible for the quality of their work, resulting in a continually improving working environment for all. This policy is provided and explained to each employee by the General Manager.